Ordering

No, you can make a purchase online as a guest.

You order number will be included in the confirmation email that you will receive after your order has been despatched.

You can update all your personal details quickly and easily by logging into your account on our website and using the menu in the ‘My Account’ section

Yes, we can deliver to any business address. Please be aware that not all our shipping services require a signature. You may wish to notify the person that handles courier deliveries at your business that you are expecting a parcel.

Once an order has been placed you can’t change your shipping address online.

There is window of around 15 minutes immediately after placing your order when our Customer Care team may be able to help, so call 0330 223 6150 immediately with your order number. Once an order has been processed and sent to our warehouse your shipping address cannot be amended.

Sorry, no – we can’t make any changes to an order once it’s been submitted. You can place another order, which will be delivered separately and may incur a postage charge if under £30